a:hover { color: hotpink; }
top of page
4ECC7607-9FCD-4054-8F69-F5735E996AAF_edited.jpg

Manage MeMembership

membership change request

Please Select from the options below

update info

For basic profile changes, or to update family members, or contact info, please log into your approach portal​​

freeze request

FREEZE    UNFREEZE    CANCEL    GENERAL

Military on orders?

Upload File

Please allow 48 hours for a team member to contact you.

Please note

1. Freezing fee: $10 per month (monthly membership) or $5 per week (weekly membership).

2. Monthly Memberships can only be frozen on the first day of the month. Weekly memberships can only be frozen on billing date. We do not pro-rate for mid-month/week freezes.

3. If you are freezing due to military orders please upload your orders to waive the fee. 

Unfreeze request

FREEZE    UNFREEZE    CANCEL    GENERAL

Please allow 48 hours for a team member to contact you.

Please note

1. Unfreezing can not be scheduled more than one week in advance.

2. After the first seven days of a subsequent month of freezing, your membership will be pro-rated for the remainder of the month.

3. A membership must be frozen a minimum of one month to be pro-rated

cancel membership

FREEZE    UNFREEZE    CANCEL    GENERAL
Reason for cancelation

Please allow 48 hours for a team member to contact you.

Please note

1.  Monthly and weekly memberships can only be canceled on a month-to-month or week-to-week basis. If canceled mid-month/week, you will still have full access to the gym until the end of the cancelation pay cycle. 

2. Request submitted less than two days prior to the end of the billing cycle may see a charge on the first but will be refunded.

GENERAL INQUIRY

FREEZE    UNFREEZE    CANCEL    GENERAL

Please allow 48 hours for a team member to contact you.

Contact us

bottom of page